Employment Opportunities

Client Advocate

Shreveport

 

The Advocacy Center of Louisiana (AC) seeks a Client Advocate with three to five years of experience to join our Client Assistance Project (CAP) team. The successful candidate will work closely with the CAP Project Director and the Community Advocacy Team in advocating for the rights of people with disabilities to gainful employment.


Who We Are:

AC is the designated non-profit Protection and Advocacy agency providing free legal and advocacy services to people with disabilities throughout the state.  AC protects, empowers, and advocates for the human and legal rights of people with disabilities and seniors living in Louisiana, in order that they may live an integrated life in the community, free from abuse, neglect and exploitation.

CAP was established to advise and inform clients, client applicants, and other individuals with disabilities of the available services and benefits related to employment. CAP Client Advocates work closely with the CAP Program Director and Community Advocacy team members to rigorously advocate for our clients to receive timely and comprehensive services resulting in gainful employment. Typical issues include denial of eligibility and placement in Vocational Rehabilitation services and problems with the implementation of service plans developed by Louisiana Rehabilitation Services.

This position presents an excellent opportunity to contribute to impactful work on behalf of people with disabilities in an underserved region of our state.

Responsibilities:

1.    Works closely with the CAP Program Director and members of the Community Advocacy Team, as well as partnering advocates in multiple jurisdictions.

2.    Interviews and follows up with clients and works with other staff on shared cases.

3.    Performs research on employment related issues.

4.    Collects evidence to support appeals and/or litigation.

5.    Drafts and finalizes appeal letters, memos and other documents.

6.    Participates in due process proceedings.

7.    Performs administrative duties, such as scanning and data entry.

8.    Occasionally travels to conduct interviews, investigations and attend meetings/trainings.

9.    Participates in outreach activities to minority and underserved populations.

10.    Works with other AC team members to strategize on how to advance other AC policy objectives, and to collect data for that purpose.

Requirements:

  • Bachelors’ degree.
  • Three to five years of case management experience. 
  • Fluency in a second language is highly desirable but not required.
  • Familiarity and passion for civil rights and the rights of people with disabilities. 
  • Commitment to advocating on behalf of marginalized communities.
  • Collegial, collaborative approach.
  • Strong writing, analytical and advocacy skills.
  • Ability to work independently and meet deadlines with a high quality work product.
  • Reliable transportation and a valid in-state drivers’ license.

Compensation:

Dependent on experience. Advocacy Center also offers a benefits package, including health, dental and life insurance; flexible reimbursement plan; 401(K) retirement savings plan; and vacation policy.

Submission requirements: Please provide cover letter and resume in Microsoft Word or PDF format.  Email to This email address is being protected from spambots. You need JavaScript enabled to view it. or fax to (504) 273-6040, Subject: CAP Client Advocate.  Applications will be accepted on a rolling basis until the position is filled.

Salary: Depending on Experience

Advocacy Center is an equal opportunity employer. 


 

 

 

Administrative Assistant

New Orleans

The Advocacy Center, a legal services non-profit organization based in New Orleans, seeks a qualified candidate to join our team as an Administrative Assistant in New Orleans.

The Administrative Assistant should be passionate about protecting, empowering, and advocating for the human and legal rights of people with disabilities.  The Administrative Assistant will provide administrative support to the Legal Division team.

Essential Functions
  1. Organizes and maintains filing systems, (hard copy & electronic).
  2. Enters prospective client information into intake database.
  3. Duplicates and prepares agency publications for distribution, (assembles booklets, laminates documents, mass mailings, etc.)
  4. Assists with scheduling of meetings, trainings, and conference calls.
  5. Communicates with outside vendors to coordinate services for agency, (meeting rooms, interpreters, etc.)
  6. Regularly runs reports from agency database.
  7. Maintains agency law libraries. 
  8. Provides general administrative and clerical support to staff including proofreading, typing, filing, faxing, online research, etc.
  9. Provides relief to Secretary/Receptionist as needed.
  10. Other duties as assigned.
Education/Experience Requirements
  • Bachelor’s degree in social services related discipline (preferred). 
  • Two years experience in office administration, -preferably in a legal environment.
  • Must have excellent communication, organization, and time-management skills.
  • Must be able to work independently with little direction.
  • Must be detail-oriented and able to multi-task.
  • Must have excellent customer service skills.
  • Advanced skills in Microsoft Word and Power Point are required.
  • Basic understanding of Microsoft Excel, including how to use functions and formulas, preferred.
  • Must have very good math and grammar skills.

Submission options: Please provide cover letter and resume in Microsoft Word or PDF format.  Email to This email address is being protected from spambots. You need JavaScript enabled to view it. or fax to (504) 273-6040, Subject: Administrative Assistant.  Applications will be accepted through September 8, 2017.

Salary: Depending on Experience

Advocacy Center is an equal opportunity employer.